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Warranty information - Customer care and service

Fujitsu’s plasma division has been driven by one defining purpose – the pursuit of visual excellence through the development of cutting-edge technology. Precision engineering. Attention to detail. A keen understanding of video processing. These principles shape every component that leaves the Fujitsu factory.

Importantly, picture quality never comes at the cost of style or build quality. All Fujitsu products are presented in a modern and understated style, while Fujitsu’s commitment to quality is legendary. A product failure rate of less than 0.6% speaks for itself. Fujitsu’s warranty provision – with at least two years cover on the entry models and 3 years on our premium product, all standard warranties are upgradable for an additional premium (for options and price list click here) – underlines our confidence.

In the unlikely event of a screen problem or fault we are here to help you, please first study the FAQ section on this site and user manual to ensure its not just a minor configuration or connection issue, your dealer or installer may be able to help you with these queries. If the problem remains please contact our "Warranty helpline" as detailed below and if necessary a Technical Engineer will call you back to discuss and confirm a fault. After a fault is confirmed our aim is to have you up and running again with the minimum of delay.

Full details of our warranty cover are available in .pdf format by clicking here. Please take the time to read them before making a claim as many questions are answered in the document.

Warranty service contact details:-

Telephone 0871 853 1 853 (normal hours 9am - 5pm. Monday to Friday)





Plasmavision is a registered trademark of Fujitsu General Limited
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